If you purchased directly from F. A. Davis and your purchase does not meet
expectations, you may return the product in salable condition with a copy
of your invoice within 30 days of invoice date. You will receive credit
issued to the credit card used to make your purchase. Please send your
return to this mailing address:
F A Davis Company c/o Maple Logistics
1000 Strickler Road
Mt Joy, PA 17552
Phone: 800-323-3555 / 215-440-3002
: If your textbook contains an access code, the silver strip that covers
the access code must not be scratched off. Otherwise the textbook will be
deemed non-saleable and cannot be credited. Please return your item using a
traceable ship method and provide us with tracking to ensure credit is
issued to your account in the event your package is lost in transit.
F. A. Davis requires authorization for bookstore and institutional returns.
All authorized and approved returns will be issued an FA Davis credit. The
credit note may be applied to invoices or future purchases for a period of
2 years provided the following guidelines are followed:
Multiple carton shipments must be clearly marked. We will hold any partial
shipments received for three (3) business days. If after three (3) days,
the balance of the shipment has not been received, you will be notified,
and credit will be issued for only the cartons and products that were
received. Credits may be applied to invoices or future purchases for a
period of 2 years. Claims for credit must be made within six months of the
return date. To Request Return Authorization please contact firstname.lastname@example.org, or dial 800 323 3555 x 3002.
FA Davis will issue return labels, retrieve and replace defective products provided they were purchased
directly from F.A. Davis up to one year from date of purchase. Defective products purchased through a
distributor must be returned to that distributor.
If your institutional or bookstore shipment was damaged in transit, improperly packaged or
received in non-salable condition, please contact our Customer Support team
via email@example.com within seven (7)
business days of receipt. CS will issue return labels, retrieve and replace damaged products.
Some print books have an access code on the inside front cover.
Gently scratch off the silver strip and enter the code to begin
using the resources. Without a code, you must purchase access.
Add this product to your cart and complete your purchase for instant access to these resources.
Please request instructor access to view the online resource of this title.