Interpersonal Skills for Healthcare Professionals - Instructor Version
ISBN-13: 978-0-8036-2492-4
©2012 DVD Video
$495.00 (US)
Available
Help your students develop the interpersonal communication skills essential to professional success. This innovative collection of videos demonstrates 10 core interpersonal communication skills and their use in 10 common patient situations.
Use the Instructor Version in class, in clinical lab, or in your resource center; then let your students practice at home with the Student Version. These innovative DVDs are perfect to use in combination with each other and with all of your current texts.
- Provides a printed Instructor’s Manual offering in-depth teaching suggestions for integrating the video content into your course.
- Demonstrates the ten core skills of professional interpersonal communication.
- Shows those skills being used in ten realistic patient encounters.
- Emphasizes simple, successful approaches for healthcare professionals to use in difficult interpersonal situations.
- Lets you teach your students at your own pace.
- English subtitles available.
I. Basic Interpersonal Communication Skills:
Active Listening
Behavioral Observation (Verbal and Non-verbal)
Use of Self-Disclosure / Boundaries and Limit Setting
Broad Openings
Clarification / Focusing
Empathy
Effective Use of Humor
Effective Use of Silence
Information Sharing
Restatement / Reflection
II. Application Scenarios:
Angry Client
Anxious Client
Delusional Client
Dependent Client
Depressed Client
Dying Client
Client Experiencing Loss
Nonadherent Client
Client with Obsessive-Compulsive behaviors
Sexually Inappropriate Client
III. Interactive Scenario CD-Contents - Student Version
Angry Client
Depressed Client
Dying Client
Non-Obedient Client
Client with Obsessive-Compulsive Behaviors
Active Listening
Behavioral Observation (Verbal and Non-verbal)
Use of Self-Disclosure / Boundaries and Limit Setting
Broad Openings
Clarification / Focusing
Empathy
Effective Use of Humor
Effective Use of Silence
Information Sharing
Restatement / Reflection
II. Application Scenarios:
Angry Client
Anxious Client
Delusional Client
Dependent Client
Depressed Client
Dying Client
Client Experiencing Loss
Nonadherent Client
Client with Obsessive-Compulsive behaviors
Sexually Inappropriate Client
III. Interactive Scenario CD-Contents - Student Version
Angry Client
Depressed Client
Dying Client
Non-Obedient Client
Client with Obsessive-Compulsive Behaviors
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